Support

Need help with your charging station, charge card or account? Choose below how we can help you.

FAQs Start here with the answers to our most frequently asked questions about charging, tariffs and invoicing. Chat with us Ask EVLyne, our assistant, straight away. During office hours a team member takes over the conversation when needed. Manuals Step by step through the platform: charge sites, charging stations, charge cards, invoices and settings.

Support for installers

Choose one of these common topics:

Using the learning mode on a charge point Changing a charge point’s configuration Setting up home charging for an employee Manuals per brand Technical settings and load balancing
24/7

24/7 support for drivers

At a charging station and the session won’t start, or your cable is stuck? Our driver line is available day and night, weekends included.

This number is for drivers at a charging station only. For anything else, email us: support@wattify.be

Wattify

Kriephoekstraat 25
9230 Wetteren, Belgium

Company details

  • Business name: Wattify BV
  • VAT No.: BE 0777.610.990
  • Company registration No.: 0777.610.990
  • IBAN: BE78 3632 1719 7386
  • BIC: BBRUBEBB

Book a demo or mail us

Can’t find the answer in the FAQ or the manual? Our support team is happy to help with your charging station, charge card or account.

Available on working days during office hours.

Book a demo support@wattify.be