Payments within wattify are also processed fully automatically with us.

We pay payments and negative invoices at least once a week.

You can track the status of your invoices and payouts in the back office.

The different statuses are

paid: the invoice has been paid or the payment has been made

unpaid: some or all loading sessions associated with this invoice or payout have not been paid and therefore the invoice or payout cannot be paid. You can see the details by clicking on that invoice and see which loading session(s) could be the cause.

To pay out: The invoice or payout is ready to be paid out. Normally this happens every Monday, but this may be earlier. You can expect the payout very soon.

Do you see charging sessions that are not on a payout statement? This is probably because it is a roaming type session. Roaming means that someone with an external charging card has charged at your charging station. Such a charging session is billed by us to the roaming partner at the end of the month in which the charging took place. Most roaming partners pay their invoice on time within 30 days, but unfortunately some take a little longer. But you can rest assured that once the bill is paid, payment by wattify will be made within a week. The periods of billing at roaming partners also do not quite coincide with the calendar months. In fact, there is a grace period of 10 days after the charging session that we have to wait for. An example: A charging session takes place on August 28, Wattify bills all charging sessions up to August 21 on September 1. Charging sessions from August 22 onwards are not billed to the roaming partner until October 1.

Would you like to know the status of one particular charging session? Then you can click on charging sessions in the menu on the left. Next to each charging session is the status:

For example:

Waiting for eMSP payment: This means that we have already invoiced the charging card issuer and are waiting for their payment to us. Once this is done, you will receive a refund note the following Monday along with the payment.

Disbursement next week: The payment from the counterparty reached us this week, the payment is ready to be disbursed the following Monday.

Billed next cycle: The charging session is still too recent and has not yet been charged to counterparty. We bill it to roaming partners on a monthly basis.

Charging session with whitelist: The charging session took place with a charging card that is on your white list. This means that this charging session will not be charged and therefore will not be paid.

Paid: This charging session has already been paid to the IBAN number known under your customer account.

Mollie open: This loading session has taken place via the QR code, the processing of this payment is not yet completed, depending on the underlying payment method (Visa,Mastercard,PayPal,...) it can take up to 2 weeks for this payment to reach us.

Billed: This charging session was charged to another customer of the Wattify platform. We are awaiting this party's payment.

Roaming not authorized: This charging session was forwarded to us by your charging point without authentication by the Wattify platform. Usually these charging sessions were still in the memory of your charge point before it was connected to our platform. However, we have no data on this and can neither bill anyone nor pay you.

PS: The above procedure is valid if the total payable amount of all your sessions is at least 20€. If it is lower, it will be carried forward to the next payout cycle.